What to Do in an Electrical Emergency

Be Prepared, Stay Safe

Electrical emergencies can happen suddenly—from power outages and sparking outlets to downed power lines and electrical fires. Knowing what to do in these situations can protect your family, property, and even save lives.

Common Electrical Emergencies

Clear steps to follow in each scenario.

💡

Power Outages

  • Check your circuit breaker or fuse box.
  • Contact your utility provider if your neighborhood is affected.
  • Use flashlights instead of candles to prevent fire risk.
  • Unplug sensitive electronics to prevent surge damage.
  • Keep refrigerator and freezer closed to preserve food.
🔥

Sparking Outlets or Electrical Fire

  • Do not use water to extinguish electrical fires.
  • Shut off power at the main breaker if safe.
  • Use a Class C fire extinguisher for small fires.
  • Evacuate immediately and call 911 if fire is not contained.
⚡

Electric Shock

  • Do not touch the person until power is off.
  • Shut off the power source if possible.
  • Call 911 immediately.
  • If safe, administer CPR until help arrives.
🌩️

Downed Power Lines

  • Stay at least 30 feet away and keep others clear.
  • Never touch or move a downed line.
  • Call 911 and your local utility provider right away.
🛑

Burning Smell from Outlets or Appliances

  • Turn off the appliance or device immediately.
  • Shut off power to the area at the breaker box.
  • Contact a licensed electrician for an inspection.

Emergency Preparedness Tips

  • Know where your main breaker panel is located.
  • Post emergency contacts (utility company, fire department) in a visible place.
  • Keep a battery-powered flashlight and radio handy.
  • Install smoke detectors and test them monthly.
  • Create a family evacuation plan for fire or severe emergencies.

📞 Utility Emergency Contacts for California

  • PG&E: 1-800-743-5000
  • Southern California Edison (SCE): 1-800-611-1911
  • San Diego Gas & Electric (SDG&E): 1-800-411-7343